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DUI conviction and global entry refusal

Frequent travelers from Massachusetts who want to apply for Global Entry may be disappointed if they have a DUI on their record. The government is denying applications of people who have had past convictions, even minor ones. 

According to the New York Times, any criminal conviction is considered to be a disqualification, even if it is a juvenile issue that was expunged or sealed. People accepted into the program must be compliant with all regulations and laws, and driving under the influence is one example of what is considered unacceptable.

Those who have had their application denied can still try to be accepted by filing an appeal. There are three avenues available to make an appeal. Applicants can email, make an appointment at an eligible enrollment center or file a complaint to the Traveler Redress Inquiry Program.

According to the U.S. Customs and Border Protection, those whose application is denied may be given the reason in their denial letter. If not, this information can be requested from the Freedom of Information Act Division at CBP.

When seeking an appeal, the denied applicant should submit any additional information or documentation to support their request and they should ask for reconsideration. Although appeals are more frequently awarded for denials that were based on inaccurate data, and not criminal convictions, there is always a chance that someone with a DUI can be granted Global Entry status through appeal. People asking for an appeal should be aware that the process can take awhile and it may be months before a decision is reached.

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